Field Service Technician

Date: Jun 22, 2024

Location: Alexandria, VA, US, 22310

Company: accobrands

Achieve. Create. Collaborate. Organize.
Essential brands. Innovative products. Smart investment. Winning team. This is what you will find at ACCO Brands. We are passionate about building a culture that is committed to the success of our employees. If you are looking for an organization that offers rewarding opportunities and is dedicated to team orientation, learning and development, and flourishes with success, we invite you to be a part of building our company for the future.

Job Summary

Calling all copier, printer and field repair technicians, we have a great career for you! Are you tired of loading software? Do you miss the days when you trained operators to help them be more successful and utilized your electro-mechanical expertise to diagnose a machine problem?

ACCO Brands/GBC is seeking a Field Service Technician to service the Alexandria, VA area. In this role, you will be responsible for field service, repair, and maintenance of roll laminators, business card cutters, ream paper cutters, punch machines, and other print finishing equipment. Get back to utilizing your skillset and enjoy repairing office equipment again! 

What we offer:

  • Opportunity for Bonuses and Commission
  • 401K Plan with Company Match
  • PTO (15 Vacation Days, 3 Floating Holidays, 5 Emergency Time-Off, per year) 
  • Company-Paid Benefits (Basic and AD&D Life Insurance, Employee Assistance Program, Short-Term Disability)
  • Full Medical, Dental and Vision Insurance Options
  • Other Optional Benefits (HSA, FSA, Optional Life Insurance, Critical Accident & Illness, Legal Services) 
  • Company Van with Fuel Card and Regular Maintenance 
  • Company Credit Card for Local Purchases 
  • Phone Stipend for Cell Phone Usage 
  • Career Growth! (Opportunity for Internal Promotions) 
  • Service Technician Organization with an Average of 12 years in Tenure 


  • Provide outstanding service to our clients and promote business.
  • Perform break / fix service calls in an assigned area
  • Servicing, installing, diagnosing and repairing binding, laminating, cutting, folding, stitching, and other document handling equipment
  • Manage your own daily schedule to meet the customer expectations.
  • Maintain your spare parts inventory and manage your calls and parts on the company laptop
  • Provide operator training to customers on machine operations and job setup


  • Associate's degree, trade certifications, or equivalent field experience required
  • Valid Driver’s License with a clean driving record required 
  • Electro-Mechanical experience using a multi-meter to troubleshoot circuits and reading schematics to troubleshoot machines preferred 
  • Experience with Microsoft Office and comfortable using computers 
  • Superior time management skills and reliability
  • Strong mechanical aptitude and diagnostic experience 
  • Excellent customer service and communications skills 
  • Comfortability with being self-motivated 
  • Local Candidates Only (No Relocation Assistance will be provided for this role) 

About Us:

You know our brands. You love our brands. You just may not know they are ours.

If you have touched a PowerA® gaming controller, a Five Star® notebook, a Swingline® stapler, a Quartet® dry erase board, or a Kensington® computer mouse, you have touched part of ACCO Brands Corporation. With annual revenues of over $2 Billion, ACCO Brands (NYSE: ACCO) designs, markets, manufactures and sells branded academic, consumer and business products globally. The power of our brands, our unmatched global customer reach, and our strategic market strengths put us in a position to achieve global leadership and growth. We're proud of our long history of industry leadership and innovation and are focused on delivering exceptional value to our customers by providing unique, cutting-edge, branded products.

Apply now and build a successful future with ACCO Brands.

Click here to learn more about our employee benefits. 

More information about ACCO Brands, the Home of Great Brands Built by Great People, can be found at


Equal Opportunity Employer

At ACCO Brands, we are committed to providing an environment of fairness and mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, physical and mental disability, veteran status, and any other characteristic protected by applicable law. ACCO Brands believes that a diverse and inclusive work environment is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.



Accommodation for applicants with disabilities will be provided in all parts of the recruiting process as required under the ACCO Brands Canada AODA policy.  Applicants are asked to make their needs known in advance.

Nearest Major Market: Washington DC