Customer Marketing Manager

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Date: Apr 11, 2025

Location: Lake Zurich, IL, US, 60047

Company: accobrands

 

Achieve. Create. Collaborate. Organize.
Essential brands. Innovative products. Smart investment. Winning team. This is what you will find at ACCO Brands. We are passionate about building a culture that is committed to the success of our employees. If you are looking for an organization that offers rewarding opportunities and is dedicated to team orientation, learning and development, and flourishes with success, we invite you to be a part of building our company for the future. 

Job Summary

ACCO Brands is seeking a Customer Marketing Manager  to join our team! In this role, you will work as the liaison between the Sales and Marketing organizations. This individual is responsible for developing the broader ACCO story, linking macro consumer trends with brand strategy, and analytics. They are accountable for deciphering what is important, meaningful data, and then communicating the concise story in a way that allows our retail partners to understand the consumer benefits our brands provide within these key macro trends. Given the nature of this functional area, there is considerable linkage between the brand marketing, new product development, sales leadership, and analytics departments.

Responsibilities

  • Work closely with sales, product, and brand support teams to ensure marketing efforts align with overall company strategy
  • Manage customer communications across various channels to maintain a strong relationship
  • Work closely with the Creative Services and Content COE teams to align brand messaging consistently across all channels
  • Collaborates with Analytics team to communicate insights and recommendations both verbally and in the form of reports/presentations to internal teams and senior management
  • Stay up to date with changing digital media & consumer macro industry trends

Qualifications

  • Bachelor’s degree or equivalent work experience
  • 3-5 years of experience in a marketing or sales role is required, preferably with a consumer products company dealing with omni channel customers
  • Experience using data and metrics to measure performance and determine improvements
  • Must be proficient with MS Office suite, PowerPoint and Excel
  • Some experience with Tableau or other data visualization tools
  • Strong leadership skills and passion for constant evolution of the digital environment and how consumers are finding new ways to engage with brands
  • Detail-oriented with strong organization skills
  • Hypothesis driven problem solving skills
  • Ability to connect insights and recommendations to support brand goals and business objectives
  • Agility and flexibility to adjust to changing priorities
  • Ability to work in a fast-paced environment
  • Stellar communication and interpersonal skills, and the ability to work collaboratively.
  • Strong interpersonal skills: a team player, positive and collaborative
  • Willingness to work in a hybrid environment (Tuesday / Wednesday in-office, Lake Zurich, IL) and travel on a limited basis

Salary range:  $80,000 - 90,000

#LI-Hybrid

 

Salary Range: 

About Us:

You know our brands. You love our brands. You just may not know they are ours.

If you have touched a PowerA® gaming controller, a Five Star® notebook, a Swingline® stapler, a Quartet® dry erase board, or a Kensington® computer mouse, you have touched part of ACCO Brands Corporation. With annual revenues of over $2 Billion, ACCO Brands (NYSE: ACCO) designs, markets, manufactures and sells branded academic, consumer and business products globally. The power of our brands, our unmatched global customer reach, and our strategic market strengths put us in a position to achieve global leadership and growth. We're proud of our long history of industry leadership and innovation and are focused on delivering exceptional value to our customers by providing unique, cutting-edge, branded products.

Apply now and build a successful future with ACCO Brands.

Click here to learn more about our employee benefits. 

More information about ACCO Brands, the Home of Great Brands Built by Great People, can be found at www.accobrands.com.

 

Equal Opportunity Employer

At ACCO Brands, we are committed to providing an environment of fairness and mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, physical and mental disability, veteran status, and any other characteristic protected by applicable law. ACCO Brands believes that a diverse and inclusive work environment is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

 

AODA

Accommodation for applicants with disabilities will be provided in all parts of the recruiting process as required under the ACCO Brands Canada AODA policy.  Applicants are asked to make their needs known in advance.


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